8/27/2023 0 Comments Max brenner locationsThe service was as bad as it gets, F- More She didn’t bring it back for a while again. She passed our table and visited a several tables before coming and taking our card. I grabbed my purse to hand her my credit card but the server had left and didn’t come back for over 30 minutes just to be spiteful. The server then told us that we have to pay the rest. The other two groups with us have the server their credit cards and told her how much to charge it. We spoke to the manager, he was no help either. She argued for at least 20 minutes about that and said we are the first customer in 14 years to ever question this and wanted to know why we can’t just use our calculator and figure it out because that’s what calculators are for. Use your calculator and figure it out yourself!” That was word for word what she said. The server said “I can’t do separate checks. a long day of 5 fashion shows and was so excited to celebrate her birthday with some of her model friends. This time we were in NY, from Florida, for NY fashion week. More than anything she wanted to go back to Max Brenners like she did on her 12th birthday. Sort out your customer service Max Brenner …. Oh and to add to this the toilets were unclean and had no toilet roll…… We are big tippers, we don’t usually even ever complain but this was totally unacceptable and the attitude of the manager just was the icing on the cake. The attitude of the manager was not good, he completely missed the point. this would not have happened you wouldn’t even have to ask to not pay for them they would have said themselves “we are so sorry we will not charge you for those”. We spoke to the manager who had the same attitude. When we raised this with the server he said “ well you’ve eaten lots of it haven’t you”. When it came to paying the bill we were shocked to see we were still being charged for the starters. We raised this with the server who said that doesn’t normally happen and apologised. had no time to eat our starters so my husband and daughter were rushing their food to try to stop it going cold and in the end could not eat it all. We ordered starters to have before our mains, literally within 1 minute of the starters arriving our mains arrived!! The server said “sorry the kitchen are pushing them out tonight”. This is the 5th and last time we will ever come to Max Brenners. Private Dining Restaurants in Murray Hill.Hot Dogs in Times Square / Theater District.American Restaurants with Private Dining in Times Square / Theater District.Restaurants for Special Occasions in New York City.Restaurants for Group Dining in New York City.Late Night Restaurants in New York City.Kid Friendly Restaurants in New York City. ![]() Food Delivery Restaurants in New York City.Best Yakiniku (Japanese BBQ) in New York City.Vegetarian Restaurants in New York City.Mediterranean Restaurants in New York City.Gluten Free Restaurants in New York City.Chinese Restaurants for Large Groups in New York City.Caribbean Restaurants with Delivery in New York City.Hotels near (EWR) Newark Liberty Intl Airport.Hotels near American Museum of Natural History.Hotels near The Metropolitan Museum of Art.Hotels near The National 9/11 Memorial & Museum.
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